OPERATIONAL CONTROL AND ASSURANCE
How do you know your organisation is genuinely in control?
Briefings, workshops, training and assurance reviews for insurers, funders, project and building teams, property managers, housing providers, facilities leaders, and the boards they all report to.
THE PROBLEM
Having the policies is not the same as having control
Regulators, insurers and boards increasingly expect organisations to show that their arrangements work, not just that they exist. Two questions come up again and again.
IF YOU SIT ON THE BOARD
“Management says it is under control. What evidence should we expect before we accept that?”
IF YOU RUN OPERATIONS
“We have policies, competent people, inspections and records. How do we know they add up to effective, and demonstrable control?”
How we help you find out where you stand, and fix what you find
Assurance Testing - are your policies and procedures adequate? Are they working in practice, and can you demonstrate it?
Policy and Procedural development - how can your organisation assure and demonstrate to Clients that they meet all expectations?
Competence Management - both individual development and demonstrable Management of Competence throughout your organisation, and your supply chain, however large or small.
Organisational Resilience, Crisis Management and Recovery Exercises - can your organisation withstand a catastrophe? We have delivered many live scenario sessions which test an organisation's preparations and provide superb training for those who have to respond to any crisis.
Training - We deliver our standard training (CPD accredited by Professional Institutions), on-line or in-person, and frequently deliver bespoke workshops, briefings and classroom sessions on either a half-day or full-day basis.
We will agree a fixed scope and deliver a clear and measurable result. Delivered in person or on-line as appropriate.
Insurers, investors, designers, contractors, landlords, managing agents and everyone commissioned to build or manage occupied buildings now work within a new building safety regime. Each needs to understand how that regime protects residents, occupants and workers, and to be confident that their own organisation, and the people they are responsible for, have the organisational capability and individual competence to meet their contractual and regulatory obligations.
We are pleased to offer a number of options, including briefings, active workshops, graduated training and assurance audits to ensure operational controls are optimal and being applied. We can guide you through all the new requirements, and especially what potential effects of the ‘devil in the detail’ could mean to you.
Anthony and his associates have worked closely with the Building Safety Regulator and government policy makers since the Building Safety Act was being drafted. They serve on senior committees and are directly involved in developing standards, including through the British Standards Institution (BSI).
Anthony Taylor:
CEO Resolve Risk Ltd :
MSc, HonRICS, MBCI, FIWFM, CMIOSH, MIIRSM, PIEMA,
+44 (0) 7902269405 : anthony.taylor@resolvegroup.co.uk
Anthony Taylor is the CEO of Resolve Risk and will deliver directly or accompanied by his equally well qualified team of experts.
Anthony's recent experience includes: Member Industry Competence Committee, Chair Building Safety Alliance, Lead CLC Building Safety Group Portfolio 4 Building Occupation, past Chair of CSG Working Group 8, Industry Lead for PAS 8673, and member Steering Group for PAS 8671 and PAS 8672. Member of BSI Committee for Standards in Built Environment CPB/1, Chair Audit & Risk Committee for The Institute of Workplace and Facilities Management (IWFM) and Member of the H&S Committees for The Property Institute (TPI), and Association for Project Safety (APS), Member Working Group 11 ICSG, and Industry Task & Finish Group which Published Guidance on Management of Competence in Organisations (May 2026) , leads Industry Task and Finish Group delivering 'As Built and Handover Information: Guidance' 2026/27.
Anthony works across several groupings to develop and promote competence for individuals, and management thereof within organisations. He has long promoted the concept of integrated management systems, including GRC, sustainability, energy conservation, and BCM, HS&E, governance, assurance and ‘compliance’, with operational risk and liability management remaining ‘in the field’ with support from a panel of experts at centre.
Effective risk management requires the ability to quantify the exposure - to manage we need to measure, and organisations need to employ metrics that are accepted and understood by those in operational control of the business.
Start with a conversation
Tell us what you are trying to achieve and we will say honestly whether we can help.
anthony.taylor@resolvegroup.co.uk +44(0)7902269405
Building managers, managing agents and facilities managers; duty holders such as clients, principal designers and principal contractors; accountable persons and those who support them; and the boards who need assurance that building safety is under control. Each course page lists who it is suitable for.
Most courses run as live online sessions in a half-day or full-day format. Any course can also be delivered privately for your organisation, online or in person. Live crisis and emergency scenario exercises are delivered in person, at a venue you supply or agree with us.
Yes. Where an organisation has enough attendees internally, or across its supply chain, we can agree terms to deliver a course in-house, and tailor the content to the specific requirements of your organisation or project team. We deliver nationally.
Our standard courses are CPD accredited by professional institutions, and we deliver a number of them on a public basis for those institutions. Ask us which accreditation applies to the course you are interested in.
In-House - It depends on the format, length, number of attendees and how much tailoring is needed. We agree a fixed scope with you, and dates and costs are confirmed once your requirements have been agreed. Publicly Advertised- these courses are priced per individual according to the course, discounts may be available for 5+ bookings at one time. Please discuss opportunities with Anthony
In occupation, a higher-risk building is one at least 18 metres or at least 7 storeys tall with at least two residential units. Its Accountable Persons must assess and manage building safety risks, and the Principal Accountable Person must prepare a safety case report. Our Building Assessment Certification course explains what that involves.
Email Anthony Taylor at anthony.taylor@resolvegroup.co.uk or call +44 (0) 7902 269405. Tell us your organisation, whether you want a bespoke session or an open course, online or in person, your preferred dates and roughly how many people will attend. We can also arrange a video call on Teams, Google Meet, Zoom or WhatsApp.
